At Yafit Walks, we want you to be satisfied with your purchase. Please read our Return and Refund Policy carefully to understand your rights and obligations regarding returns.
1. Eligibility for Returns
We currently accept returns only for items that are damaged, defective, or incorrect upon delivery.
To be eligible for a return:
You must notify us within 7 days of receiving the item.
The item must be unused, in its original packaging, and in the same condition you received it.
2. How to Request a Return
To request a return, please email us at [email protected] with the subject line “Return Request” and include the following details:
Your order number
A description of the issue
Clear photos of the item (if damaged or incorrect)
Our support team will review your request and respond within 2–3 business days.
3. Return Shipping
If the return is approved, we will coordinate a pickup or provide instructions for return shipping.
Customers are not responsible for return shipping costs in the case of damaged or incorrect items.
4. Refund Process
Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
5. Non-Returnable Items
We do not accept returns for:
Items that were used, worn, or damaged after delivery
Items returned after 7 days of delivery
Items returned without prior authorization
6. Contact Information
If you have any questions about our return and refund process, please contact us:
📧 [email protected]